How often does the accounting data (Xero & QBO) sync?
The app is set to sync roughly every three (3) hours throughout the day, and will update all data found within your accounting software
How often does the Gusto data sync?
The app is set to sync once every day, and will update all data found within your connected Gusto account
I don’t want to wait for the automatic syncing, how can I resync my data now?
Settings (⚙︎) → Manage Integrations → Three Dot Menu of the Applicable Integration → Sync Data
I had Xero and moved to QBO (or vice versa), how can I disconnect Xero and connect QBO in its place?
As of the writing of this article there is no way to change that within the app. If this situation has occurred for you, please contact your Client Advisor or use the Chat window on the right hand side of the page to speak with someone on our team