Accessing your User Profile
To access your profile, click your name on the top right of the Bookkeeper360 App, and click “Profile” from the drop-down.
On this page, you can update your information, such as your name, phone number, or set-up 2 step verification. To update your First Name/Last Name/Phone number, update the Profile box below and click “Submit” to save.
If you need to change the email address for the Bookkeeper360 App, please contact email@example.com.
We support Text Message/Google Authenticator App Two-Factor Authentication for extra security on the Bookkeeper360 App.
Click the blue “Setup” button to begin the set-up process. Follow the steps to get your authentication method set-up.
Once set-up, the Bookkeeper360 App will randomly trigger you to verify with text message or your Google Authenticator App upon signing in.
If a new device is used to login to the Bookkeeper360 App, this will automatically trigger the verification process.
What if I have lost access to the device that has 2-step enabled?
If you have lost access to the device that your set 2 step-verification on, please contact us using our chat system or please email firstname.lastname@example.org and we will disable the 2-step verification temporarily so you can gain access to your account.